The i-doxs Suite represents the consolidation of multiple traditional product lines and solution categories into one unified offering delivering multiple business benefits from an integrated family of modules. The i-doxs Suite, delivered as an outsourced or ASP-based solution, combines e-billing (multiple delivery models – Biller-Direct, Consolidation, Secure E-mail Delivery), non-enrolled one-time payments (across IVR, Call Center, and Internet Channels), self-service, and document archival/retrieval all powered by a common solution technology platform and system architecture.

“With the release of v4.0 KUBRA has furthered differentiated its market leading position as the Business Process Outsourcer (BPO) of choice for large complex contract engagements,” said Rick Watkin President & CEO of KUBRA. ” When an organization is looking for a BPO partner they want a mature and market leading e-billing solution that is fully integrated with the offline components, and not a sub-contracted solution or a solution that’s delivered as an ‘add-on’. KUBRA is unique in the BPO market place as the only vendor to deliver a fully integrated and market leading e-billing and self-service application.”

New feature summary:

• An enhanced secure e-mail delivery module fully integrated with the biller-direct channel
• New e-mail deliverability processing tools that allow for more intuitive tracking and monitoring of emails
• Introduction of 4 new e-mail notification categories bringing the total number of email notification types to 19.
• A new preview and release application that allows billers to execute proofing and validation routines before the publishing of online content
• The introduction of a new online analytics engine fully integrated with the e-billing modules
• A series of new enhancements to our payments application including automated payments automation and an adaptive business rules engine
• New reporting tools across SLA, E-mail delivery and Payment categories
• Enhanced Roles Based Security features
• Deployment of the application on the .NET platform

About KUBRA

KUBRA develops and markets Customer Communication Management (CCM) solutions via a portfolio of business process outsourcing, information software, and professional services. KUBRA’s integrated solutions enable companies to compose, deliver, manage and process complex, high-volume, personalized information assets for maximizing the customer relationship management potential of each and every customer contact. KUBRA has over 600 clients including some of the largest Communication, Utility, Insurance, Healthcare, Financial Services, Media and Manufacturing/Distribution organizations. KUBRA maintains facilities in Atlanta, GA, Gardena CA, Dallas TX, Nashville TN, Secaucus NJ, and Mississauga, ON.